In this article, we will explain how you can access your competitor's data inside your dashboard.
Reviews allows you to connect up to three of your main competitors in order to compare performance and discover trends before anyone else.
Who are my competitors?
Your competitors do not have to be direct competition. As a matter of fact, they don't even need to be in the same city. As long as you feel like their business is similar to yours or you admire them, or fear them stealing your shine; you are free to include whoever you want as your competitor. We suggest to include at least one competitor that is similar to you on the following points.
- Proximity: Is the competitor close by enough to actually influence the choice to visit their location and not yours?
- Type of Business: Does the competitor offer the same type of food or business as you? If you own a steakhouse and your competitor offers Asian Fusion fine dining, are you really competitors?
- Price range: Are you similar enough in pricing and target audience to be considered a competitor?
Ok, I know who my competitors are. Now what?
Great! We can get started.
Open your Reviews account (Dashboard) and navigate to the "Settings" tab. You will see the competitors section on the left bottom side.
Look up your competitors via Google Places, just click on Add more.
Once you're finished click on "next" and your settings will be saved. Your competitors should be visible in your "Competitors" tab within an hour. If no data has loaded within 24 hours, please contact your support department.
We try to find as many corresponding platforms as possible per competitor, however this is still an automated process. You can always add or change platforms manually later on.