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Articles
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Formitable - Integration: Connect Review request to Formitable reservations
Are you a customer of both Formitable and Reviews, we have news for you! From now on you can link both platforms together. Reservations made via Formitable will automatically receive a Review Req...
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Reply to reviews - Downloading the Review Reply Extension
With Reviews we do everything to make managing your reviews as easy as possible. That's why we developed a Review reply extension that lets you answer your reviews within the dashboard. Installing...
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Additional Information - Special opening hours
In addition to regular opening hours, you can insert Special Opening Hours that would apply for a certain period for your locations.For example, you can use this field to inform that your location ...
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Reviews Inbox - Why can't I reply to my Yelp reviews?
Yelp has strict rules for business accounts and profiles, and will block any accounts that do not follow these standards. If an account is blocked, the user will no longer be able to respond to th...
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Google - Duplicates in Google Business Profile
For duplicates there are several scenarios. Please find all four below: Option 1: Both locations are verified and published in Google Maps: This means that Google failed in recognizing that thes...
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Booking.com - Important things to know when managing reviews coming from booking.com
There are a few things that are important to know when handling reviews coming from Booking.com: 'Go to review' The 'Go to review' button is missing for booking.com reviews, because this platform ...
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Additional Information - Company description
It's important to write a description of your business/location. This gives more substance to a local search result, it makes sure the location is been found better and adds to the overall online s...
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Dashboard - Different status types
You've just activated Listings and now you want to know what all the status types mean? This article discribes exactly that! Location status It may be the case that you manage more than one loca...
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Trustpilot - Reply directly from Reviews Inbox
Trustpilot is a leading online review platform that allows consumers to share their experiences and opinions about businesses they have interacted with. In recent years, Trustpilot has become incr...
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Additional Information - Social accounts
It is a fact that we live in the digital era, the amount of information that is shared in a matter of seconds is unattainable; as well as the large number of platforms that our end users are using....