For Listings to be able to keep your location data updated, a Facebook page should be created and connected to Listings for each location.
What you need to do next depends on the current state of each location’s Facebook page. But don’t worry, we put together an overview for you covering all options. We will guide you through the process step-by-step.
Important note:
The user establishing the connection must be the administrator of the listing. This article will show you how to check your Page Role.
What can I do if?
- You wish to create and connect a new Facebook page...
- You wish to connect an existing Facebook company page managed by you...
- You wish to connect an existing Facebook unofficial (unmanaged) page...
- You wish to connect an existing Facebook company page managed by someone else...
Here we explain it to you:
How to connect your Facebook business page when you are the owner/administrator of the account?
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Step 1: Connect Go to the Channels' page of the respective location and click "Connect" on the right side of the Facebook row.
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Step 2: Start A pop-up window will open, showing you the details of the location you are about to connect to Listings.
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Step 3: Sign in to Facebook Please log in to the relevant Facebook account using your email address and password, in the case you aren’t already signed in with the correct Facebook account |
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Step 4: Allow access In the next step, please grant Listings Connector access to the public profile and confirm by clicking "Continue as...". Please confirm that you allow us to post publicly to the Facebook page in the name of the business. Click "OK". If you have previously granted access, this step will be skipped. |
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Step 5: Connect an existing company page that is managed by you Search the Facebook location you would like to connect to in the list of available options. Select the location by clicking "Confirm". CONGRATS! You have successfully connected your Facebook page to Listings, and we’re now able to update and optimize your page. |
How to connect Listings when you don't have an account
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Step 1: Create and connect a new page If there is no existing Facebook page, Listings creates a new page upon the first synchronization of the location. Facebook needs to be connected to change and update location details. If you are going to take ownership of the page yourself; search the Facebook location you would like to connect in the list of available options. Then, select the location by clicking "Claim". You may transfer ownership or add the business owner as administrator later on. In the next step, you are asked to confirm that the Facebook location you are about to connect is your business. Please click "Confirm" to complete the process. CONGRATS! You have successfully claimed and connected your Facebook page to Listings, and we’re now able to optimize the page. |
How to connect to Facebook when someone else is taking care of your FB page
| There is no problem, the system allows you to advance half of the task. If you would like to give the page ownership to the business right away, please click on "here" and send the link to the business owner. The location is connected once the business owner has completed the process. They can then sign in to the respective Facebook account using their email and password and confirm within a few clicks that the profile may be connected. As soon as the owner/administrator of the Facebook page has approved the account connection, the process is completed and the page will be optimized. |
How to connect your Facebook account when an unofficial account already exists
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Connect an existing unofficial (unmanaged) page Search the Facebook location you would like to connect to in the list of available options. Then, select the location by clicking "Claim". In the next step, you are asked to confirm that the Facebook location you are about to connect is your business. Please click "Confirm" to complete the process. CONGRATS! You have successfully claimed and connected your Facebook page to Listings, and we’re now able to optimize the page. The unofficial page has been changed into an official Facebook company page, and you are the administrator of this page. |
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